 
Nokia battery authentication 
guidelines
Always use original Nokia batteries for your safety. To check 
that you are getting an original Nokia battery, purchase it from 
 
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an authorized Nokia dealer, look for the Nokia Original 
Enhancements logo on the packaging and inspect the 
hologram label using the following steps:
Successful completion of the four steps is not a total 
assurance of the authenticity of the battery. If you have any 
reason to believe that your battery is not an authentic, original 
Nokia battery, you should refrain from using it, and take it to 
the nearest authorized Nokia service point or dealer for 
assistance. Your authorized Nokia service point or dealer will 
inspect the battery for authenticity. If authenticity cannot be 
verified, return the battery to the place of purchase.
Authenticate hologram
1
When looking at the hologram on 
the label, you should see the Nokia 
connecting hands symbol from 
one angle and the Nokia Original 
Enhancements logo when looking 
from another angle.
2
When you angle the hologram left, 
right, down, and up, you should 
see 1, 2, 3, and 4 dots on each side 
respectively.
3
Scratch the side of the label to 
reveal a 20-digit code, for 
example 
12345678919876543210. Turn 
the battery so that the numbers 
are facing upwards. The 20-digit 
code reads starting from the 
number at the top row followed 
by the bottom row.
4
Confirm that the 20-digit code is 
valid by following the instructions 
at www.nokia.com/batterycheck.
To create a text message, enter the 
20-digit code, for example, 
12345678919876543210, and send 
to +44 7786 200276.
To create a text message,
•
For countries in Asia Pacific, excluding India: Enter the 
20-digit code, for example, 12345678919876543210, and 
send to +61 427151515.
•
For India only: Enter Battery followed by the 20-digit 
battery code, for example, Battery 
12345678919876543210, and send to 5555.
National and international operator charges will apply.
You should receive a message indicating whether the code 
can be authenticated.
 
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What if your battery is not authentic?
If you cannot confirm that your Nokia battery with the 
hologram on the label is an authentic Nokia battery, please do 
not use the battery. Take it to the nearest authorized Nokia 
service point or dealer for assistance. The use of a battery that 
is not approved by the manufacturer may be dangerous and 
may result in poor performance and damage to your device 
and its enhancements. It may also invalidate any approval or 
warranty applying to the device.
To find out more about original Nokia batteries, visit 
www.nokia.com/battery.